A Crash Course in Process Mapping

Andrea Jones

In this article we offer a crash course on the subject of Process Mapping. Though the method is relatively standard, everyone will have different flavors or techniques. Also, either Process or Value Stream Mapping can be done on three states:

the Current State: something which already exists,
the Future State: improvements or change made to the Current State,
the Designed State: something which does not yet exist and therefore is being designed. (this is the Future State that has no Current State from which to build)

The execution steps for each state are the same.

Applying Design Thinking to Finance

Peter Chisambara

I recently finished reading The Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger L. Martin. It’s well worth reading. Even though the book was published almost a decade ago, the ideas and principles espoused by the author are still relevant and applicable in today’s business environment.

Talking About the Risks of AI and Cognitive Technologies

Peter Chisambara

According to the recently published PwC’s 22nd Annual Global CEO Survey, 85% of the surveyed CEOs overwhelmingly agree artificial intelligence (AI) will have a significant impact on their business within the next five years. For this reason, they have plans to pursue AI investments.