From Seattle to Charleston, tower cranes are dominating the skylines. New construction projects seem to be on every street corner in most metropolitan cities these days. With all of this activity, the possibility that damage may occur on one of those projects; insurance may be needed to pay for the damage; and the owner, developer, and contractors may be confused as to which policy should respond is foremost on the minds of claims professionals.

Read More…

As part of its oversight responsibilities, the board of directors is expected to ensure that management has identified and developed processes to mitigate risks facing the organization, including rises arising from data theft and the loss of proprietary of customer information.

Read More…

Talking to yourself - healthy or bad? Here’s how to give yourself the medicine and use purposeful language to achieve personal success and lead others.

You? Yes, you! Do you talk to yourself too?

Read More…

Onboarding is a critical time for new employees. Not only does it set the tone and stage for their time with your company, but it can also have long-reaching effects on employee performance and morale.

Here are some fun ways you can spice up your employee onboarding program to ensure new employees feel connected and welcomed right off the bat.

Read More…

Enjoy this series of shorts on Leadership from Jim.

​This issue looks at one of your most powerful competitive advantages.

The headline in the Wall Street Journal page one article reads: “Wells Fargo Bankers, Chasing Bonuses, Overcharged Clients.” Ignore for a moment whether they did it, and did it for the reason in the headline. Consider the scale of damage to any business, let alone one that has a trust reputation headed for the basement. Despite our best logic, our emotions scream, “If they did it to those people, they’ll do it to me, and I won’t know until it’s too late.” Do you want your customers spiraling that way about you and your business?

Read More…