Developing Your KPls and Measuring Your CFO Pillars of Success - Part I

The objective of our video presentation, Developing Your KPls and Measuring Your CFO Pillars of Success, is to inspire you to develop a great set of KPIs for your business and learn how to assess your activities objectively, to help you target key areas for improvement. We discuss KPIs in terms of Sales and Marketing, Delivery and Operations, in addition to areas CFOs are traditionally more familiar with, Talent Development and Resource Utilization.

A Crash Course in Process Mapping

Andrea Jones

In this article we offer a crash course on the subject of Process Mapping. Though the method is relatively standard, everyone will have different flavors or techniques. Also, either Process or Value Stream Mapping can be done on three states:

the Current State: something which already exists,
the Future State: improvements or change made to the Current State,
the Designed State: something which does not yet exist and therefore is being designed. (this is the Future State that has no Current State from which to build)

The execution steps for each state are the same.

Talking About the Risks of AI and Cognitive Technologies

Peter Chisambara

According to the recently published PwC’s 22nd Annual Global CEO Survey, 85% of the surveyed CEOs overwhelmingly agree artificial intelligence (AI) will have a significant impact on their business within the next five years. For this reason, they have plans to pursue AI investments.