Nonfinancial Performance Measures – Why They Matter.

Non-financial performance measures are increasingly becoming popular and began to be widely adopted by organizations. They are considered to be superior predictors of the future financial performance of the firm. Executive teams are adopting non-financial performance measures to shape executive behaviour. Non-financial performance metrics such as customer loyalty, employee engagement, product quality, innovation quotient or market dominance have increasingly been adopted to determine the executive compensation.

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The Planning Trap

Enjoy this series of shorts on Strategy from Jim.

Most leaders like planning: it’s mostly under their control, it can be done swiftly, and it offers immediate satisfaction. It’s hard to resist the satisfaction of a good plan, which converts a foggy future to the immediate possibility for success.

Plans are important, whether you work alone or lead thousands. Plans help answer the morning question “what shall I do today?” But there’s a problem here.

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