Communication That Can Change a Culture

I. Why the need for “Straight Talk”?

Building an ethical corporate culture requires more than admonishing employees to do the right thing. Companies need to focus on the specific skills that create a positive and open work environment. From our experience, in most organizations it is poor communication that poses the greatest risk to integrity, while cultures in which employees feel free to raise issues issues tend to be ones that maintain higher levels of integrity. A lack of open communication in an organization can have serious consequences. Confusion and lack of awareness, employee isolation, a drop in productivity, a perceived lack of fairness or potential harassment issues, and fear of retaliation all can result when leaders and managers fail to take appropriate measures to promote transparency and openness

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